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No service | Acorn Stairlifts in Wexford, Pennsylvania

we have had nothing but trouble it sticks and we cannot get it started until it wants to. called where we purchased the lift. no serviceman. he quit and they have not replaced him. paid 6000 dollars for a piece of junk. called Co. and the man was very rude. going to sumit to the BBB. buyer beware, they are like car salesmen once you buy they forget you and give you a hard time when you need them. you want me to rate this co, thats a joke
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Review
#1582138 Review #1582138 is a subjective opinion of poster.
Product
Acorn Stairlifts Stairlift

Worthless | Acorn Stairlifts

They don't stand behind their product and repair it, but want to continue to badger you for approx. $600 per year for servicing if needed. If you don't use it they will charge you another $600 for the following year. You can call for service and your luck if they show up that week, plus we have had nothing but problems using the lift. It will stop several times when going up or down your stairs. We have had ours stop six times in a row, and then your stuck on it until it wants to work again! I would strongly advise not purchasing this lift.
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#1538411 Review #1538411 is a subjective opinion of poster.
Product
Acorn Stairlifts Stairlift

Mother in law stranded for 3-4 days?? | Acorn Stairlifts

My in-laws is nothing but problems and last night she got stuck 3/4 of the way up and the thing died. Traumatic to say the least. Now they say no Tech can come til Monday????? Really??? She’s stuck upstairs until Monday at the earliest??
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#1527203 Review #1527203 is a subjective opinion of poster.
Product
Acorn Stairlifts Stairlift

$10000 not enough??? | Acorn Stairlifts in Castle Rock, Colorado

1.8
Details
trying to "upgrade" product for $1000 plus ... Bottomless money pit... BUYER BEWARE !!!
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#1471751 Review #1471751 is a subjective opinion of poster.
Product
Acorn Stairlifts Stairlift
I purchased my ACRON stairlift in Nov 2017. The young man who installed the unit was very courteous and knowledgeable. Before selecting the ACRON unit I did a considerable amount of research and found out there is a difference in purchasing the unit from ACRON or an...
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#1315520 Review #1315520 is a subjective opinion of poster.
Product
Acorn Stairlifts Stairlift
Reason of review
Work Experience or Job Application
I purchased Acorn Stairlift in July of 2017 and was told that the yearly service and factory warranties would be covered for $250 per year service agreement...What a joke...I just received a flyer July 5th 2018 & with a service agreement price of $595 per year...I...
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#1297287 Review #1297287 is a subjective opinion of poster.
Product
Acorn Stairlifts Stairlift
Reason of review
Warranty issue
2.2
Details
Went to get down steps .would not work.called c.s and was told i had to pay 150.00 or not get the yearly checkup.i bought it because i am disabled.apparenly it starts when i bought it.not when put in.then was told they would come the next day.unacceptable.i. have a 2...
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4 comments
Anonymous
#1558885

Are you really complaining about “ next day”service? Have you read the horror stories about other companies taking weeks or sometimes months? I have an Acorn and have always had courteous and timely service.

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Review
#1235503 Review #1235503 is a subjective opinion of poster.
Product
Acorn Stairlifts Stairlift
Reason of review
Bad quality
Went to get on it from 2nd floor Woild not run.warantee was good for year when i bought it.not from when put in.therefore.i had to pay 150.00 to have. A newcomputer put ini could not afford. The best plan, so i had a choice 150.00 or no checkup at end of year.i have...
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Review
#1235486 Review #1235486 is a subjective opinion of poster.
Product
Acorn Stairlifts Stairlift
Reason of review
Bad quality
We recently purchased a new Acorn Stairlift.The very day it was installed we begain to have problems. It sat there it ether of the charging points beeping. We checked the code and it flashed A1 which is a code to indicate that the chair was not changing properly. The...
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Review
#1211416 Review #1211416 is a subjective opinion of poster.
Product
Acorn Stairlifts Stairlift
Reason of review
Return, Exchange or Cancellation Policy

Contact Acorn Stairlifts Customer Service

Website:
www.acornstairlifts.com
Mailing Address:
7335 Lake Ellenor Drive
Orlando, Florida 32809
United States
Phone:
(888) 211-1245
All Acorn Stairlifts Contacts

Acorn Stairlifts Reviews

  1. 5 reviews
  2. 8 reviews
  3. 2 reviews
  4. 0 reviews
  5. 0 reviews
Acorn Stairlifts reviews
1.9
Details
Acorn Stairlifts expert review by Shelley Webb Acorn Stairlifts has been providing quality products since 1992. The company is based in Orlando, Florida, but has distribution centers around the world. They offer a large variety of stairlifts: Users can purchase a...
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Review
#1181877 Review #1181877 is a subjective opinion of poster.
Product
Acorn Stairlifts Stairlift
Cons
  • Flm flam artists
Reason of review
Return, Exchange or Cancellation Policy
Loss
$9600
Preferred solution
Full refund