Acorn Stairlifts - Acorn is ran by idiots!!
Company is out to scam the elderly. I got a used curve stairlift and I was told they no longer do second hand installations.
I asked if anyone else can do the curve installation and they said only they do. This is a complete monopoly and a scam to sell new stairlifts. I then asked if I could buy the parts to do it myself and was told that due to them being regulated they could not. I asked the person on the phone who regulates them and they could not disclose that information.
I see in the BBB website reply by the company, it states a stairlift is a regulated product but does not mention by who. This leads me to believe that this company is ran by a bunch of idiots.
Their legal and compliance is bunch of *** by not even knowing regulates them if that's even true. Acorn stairlifts should have a 0 rating.
Reason of review: Poor customer service.
Monetary Loss: $8000.
Preferred solution: Let the company propose a solution.
Acorn Stairlifts Cons: That they scam you.
Location: 7335 Lake Ellenor Dr, Orlando, FL 32809, USA
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Comments
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Same thing happened to me. I have addressed the need and I have assembled a team of skilled installers with the skill set to re-install your acorn.
Please write support@***.com and if you have the rail we have your install.....
Just installed two Acorn 180 curved stair lifts in New York. We will do installs anywhere in the USA and Canada.